All services provided by GingerWall ("GingerWall") may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless GingerWall from any claims resulting from the use of service which damages the subscriber or any other party.

Prohibited are sites that promote any illegal activity or present content that may be damaging to GingerWall' servers, or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

  • Pirated software
  • Hacking programs or archives
  • Warez Sites
  • Porn Sites
  • Video/Audio Streaming Sites

NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE.

Traffic Usage

All account plans come with a predetermined amount of traffic allowance. We monitor all accounts and bill $15 for each TB of traffic exceeded. This amount is not prorated, meaning that 1 mb - 1 gig will be treated and billed as the same.

IRC

We currently do not allow IRC or IRC bots to be operated on our servers.

Access Limits

As a shared hosting provider with anti-ddos protection, we have taken big measures to prevent any kind of abuse against our server that may arise due to installation of harmful scripts or apps . Therefore we have limited your access to web folder only. SSH access to our server is strictly prohibited and will not be granted to any client in any kind of situation. If you think you require ssh access, we would suggest you to purchase a VPS or dedicated server from other hosting providers.

Server Abuse

Any attempt to undermine or cause harm to a server or customer of GingerWall is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.

Refusal of Service

We reserve the right to refuse, cancel or suspend service, at our sole discretion.

All sub-networks, distributive hosting sites and dedicated servers of GingerWall must adhere to the above policies, with the exception of system resources in respect to dedicated servers.

Billing

By the Account Activation Date of each billing cycle, GingerWall shall deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current billing cycle. When an invoice is delivered to the client, payment shall be remitted to GingerWall by no later than the specified payment due date. GingerWall shall be entitled to immediately terminate this agreement for client's failure to make timely payments. You will be provided with an invoice basd on your billing cycle set.

Money Back Guarantee & Return Policy

We do not refund cancelled/unused contracts. For example, if your contract is quarterly and you request a refund after two months, no refunds will be admitted. No refunds are issued for setup charges, add-on charges, hosting charges, domain-registrations, add-on purchases, SSL certificates or overage charges. In case of AUP violations, any and all refunds are forfeit.

Account De-activation

Any account deactivated due to non-payment will require a reactivation fee of $20.00 prior to reactivation.

Cancellation Refunds

We DO NOT refund partial monthly fees to accounts. We require 30 days notice for a cancellation.

Refusal of Service

We reserve the right to refuse, cancel or suspend service, at our sole discretion.

Limition of Liability

GingerWall shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from GingerWall servers going off-line or being unavailable for any reason whatsoever. Furthermore, GingerWall shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of GingerWall servers. All damages shall be limited to the immediate termination of service.

Violations

Violations of these Acceptable Use Policies should be referred to support@gingerwall.com. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

Disclaimer

GingerWall cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by GingerWall are resold. Thus, certain equipment, routing, software and programming used by GingerWall are not directly owned or written by GingerWall. Moreover, GingerWall holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as GingerWall sees fit.

Account Activation

By activating your account with GingerWall, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.

GingerWall reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.